When customers want to find a business, they used to open Google. Now many of them ask ChatGPT. OpenAI has responded with a feature called Businesses in ChatGPT, and its control panel is the Business Hub. It’s like Google Business Profile, but for ChatGPT.
LINK: https://chatgpt.com/business-hub
What is ChatGPT Business Hub?
Business Hub is a place where companies can claim their profile, edit the details ChatGPT shows about them, add a product feed, and track how often they’re mentioned. The dashboard shows mentions and clicks, so you can see whether people are finding you through ChatGPT.
In simple words, when someone asks ChatGPT for “the best digital marketing agency in Kerala”, your business can show up as a proper card with your name, services and website, and you control what that card says.
Who can use it right now?
This is the part most posts skip. The feature is in beta, so check availability before you promise anything to clients. At launch, a website is required, and local shops and restaurants can only claim an existing US listing. Whether and how it applies to businesses in India, check on the Business Hub page itself.
How to claim your business: Step by Step
Step 1: Open Business Hub.
Go to chatgpt.com/business-hub, or look for “Business Hub” in the ChatGPT sidebar.
Step 2: Search for your business.
Type your business name. If it’s listed, select it.
Step 3: Claim and verify.
Click the claim option and follow the verification prompts to prove you own the business. The exact methods may change while the feature is in beta.
Step 4: Update your details.
Check your website link, description, logo and services. Make sure everything is correct and matches your Google profile.
Step 5: Track your results.
Come back regularly to see your mentions and clicks, and improve your details based on what you learn.
What to do if you can’t claim yet
Don’t wait. These things help now:
Build a clear website with your services, location, and contact details.
Keep your Google Business Profile complete. ChatGPT also draws on other sources, so Google, your website, and your reviews all still matter.
Use the same business name, phone number, and address everywhere.
Collect genuine customer reviews.
FAQ
Is it free? I haven’t seen official pricing details, so check the Business Hub page.
Does it replace Google Business Profile? No. Treat it as an additional place customers can find you.
Will it get me more customers? It gives you visibility and data. Results depend on your business and your profile.
Need help setting up your online presence? I’m Jishnu Byju, a freelance digital marketer from Trivandrum. Visit jishnubyju.com.